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2. Coaching our expectations. A
great team always starts with a great leader and
coach who sets their expectations at the
beginning of the year and maintains high
standards throughout the year.
No one automatically knows what is expected of
them in a new role. We must first coach them,
then follow-up on their progress regularly with
feedback. Inspect what you expect.
3. Hire the best. The
selection portion of the hiring process is the
most important part of recruiting new teammates.
During the interview process we learn vital
information about the potential candidate. If
they are friendly, outgoing, passionate about
what they do and they have the qualifications
for what you need, you are off to a great start.
These qualities are almost impossible to teach.
4. Be a great example. As a
child looks up to us as a parent our teammates
watch and observe our behavior intently. The
team will work harder and provide better results
for a leader who is perceived as fair, that
doesn’t show favoritism, and disciplines bad
behavior when needed. Leading by example goes a
lot further than our words alone.
5. One person can make all
the difference. Remember as a leader we can
cause an organization to succeed or to fail. Our
attitude, demeanor, and the way we treat others
will snowball throughout the organization
without our knowledge many times. This can be
good or bad. Your actions will decide.
6. Practice good
communication skills. Communicate through
meetings, notes, e-mail, or with any means
necessary to get the point or message across.
Group sessions are the most productive because
everyone has the opportunity to give their
input. Good communication is the key to success.
7. Learn to inspire. Make an
effort each day to give a “pat on the back” for
a job well done. Leave thank you cards, or buy
someone a coffee for doing more than was asked
of them. Create an ALLSTAR PROGRAM and give
someone a star for coming to work on their day
off or going out of their way to help others. A
small gesture of thanks goes a long way.
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